Effective Date: 22 Dec, 2024
Royal Maison Holiday Homes ("we," "our," "us") is committed to protecting the privacy of our guests, property owners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
a. Information You Provide:
Personal Details: Name, email address, phone number, and mailing address.
Payment Information: Credit card details or bank account information for booking or payments.
Property Information: Details of properties shared by property owners for listing.
b. Information Automatically Collected:
Device Information: IP address, browser type, and operating system.
Usage Data: Pages visited, time spent on the website, and other diagnostic data.
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your browsing experience and analyze website performance. For more details, refer to our [Cookie Policy].
2. How We Use Your Information
To Provide Services: Facilitate bookings, manage properties, and process payments.
Customer Support: Respond to inquiries and provide assistance.
Marketing: Send promotional materials and updates about our services (you can opt out anytime).
Legal Compliance: Fulfill legal obligations and enforce our Terms & Conditions.
3. Sharing Your Information
We do not sell your information. However, we may share your information with:
Service Providers: Third parties who assist in providing our services (e.g., payment processors, cleaning services).
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of a merger, sale, or transfer of assets.
4. Data Security
We implement robust security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Access and Correction: Request access to or correction of your data.
Data Deletion: Request deletion of your personal data, subject to legal requirements.
Marketing Opt-Out: Unsubscribe from promotional communications.
To exercise these rights, contact us at [Insert Contact Email].
6. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Royal Maison Holiday Homes
Email: operations@royalmaison.ae
Phone: +971 58 556 6105